Nearly a week after service shut down for Sony’s PlayStation Network, the service that allows PlayStation 3 users to play games online, gamers are still waiting to regain access.
Sony sent an email Wednesday night to all users of PSN and Qriocity, a movie and music streaming service, alerting them of an illegal breach in PlayStation’s user account information system that occurred between April 17 and 19.
In response to the breach, the PSN and Qriocity service was shut down on April 20.
Sony believes the hacker accessed names, addresses, countries, email addresses, birth dates, PSN and Qriocity usernames, passwords and online handles, according to the email.
There is no evidence that user credit card information has been obtained, but the email said Sony advised users to take financial precautions.
Sony has hired an outside security firm to investigate the data breach and has started rebuilding their information system to strengthen security, according to the email. Sony has also provided links for users to access their credit reports and fraud alerts to prevent identity theft.
Nicole Boudreau, a third-year in anthropology, said she wasn’t worried when the network first went down.
“Networks like that glitch. They’re working on stuff, and they’re not obligated to say when they’re going to do it,” she said.
Boudreau has a PSN account, along with her brother and father, and is worried about the security of her family’s information.
“We’re not sure if they have our financial information, and that’s really stressful right now,” she said.
Boudreau said she doesn’t think it’s a big deal if someone has access to her address or email.
“The worst that could happen is that they (the hackers) would send us flyers or weird emails, but those we usually just throw out anyway,” she said.
Evan Strong, a fourth-year in marketing and campus representative for Ubisoft games, said he canceled his debit cards Thursday because of the breach.
“I don’t think their security system was designed in the best way,” he said. “I think it’s disappointing, but it’s not going to stop me from buying their products.”
Some students don’t think the PSN email was helpful.
Boudreau said the email provided information she had already found out on her own.
“They haven’t really been giving out a whole lot of information helping or hindering either way,” she said. “It’s just really frustrating for everyone involved.”
Patrick Keeley, a third-year in history, doesn’t think the breach will affect Sony, aside from the news stories.
“I think it could probably happen to anyone. I mean look at WikiLeaks. If they can get into the government, I’m sure they can get (into a) corporation,” he said.
Emails to Sony’s PlayStation representatives were not immediately returned.