Cellphone service on campus has been impacted by a manhole fire downtown. Credit: Amal Saeed | Photo Editor
Ohio State students with AT&T as their cellphone service provider may have experienced little to no service on campus due to a fire in a manhole downtown, according to an Ohio State communication officer.
Areas of Franklin County and other parts of the region experienced service outages beginning around 11 a.m. today, Katharine Keune, chief communication officer, said in an email.
Brandy Bell-Truskey in regional media relations at AT&T said in an email that the issue is due to a damaged cable.
“Due to equipment damage caused by a fire in an underground manhole, some wireless customers in the Columbus area may be experiencing intermittent service. We are working to replace the cable as quickly as possible,” Bell-Truskey said.
Keune said that the campus area service has been affected by the fire.
“This is impacting AT&T cellular service on campus and throughout the city. This is also impacting network services around the city,” Keune said.
This story will be updated as more information is released.
This story was updated at 5:40 p.m. with a statement from AT&T.
